Knowledge to action processes in SHKN/AKE communities of practice: A cross-case analysis

By James Conklin

Conklin, J. (2014). Knowledge to action processes in SHKN/AKE communities of practice: A cross-case analysis. CRECS Ten Minute Window, 2(3)

We will present highlights from a research project that is showing how communities of practice (CoPs) move new knowledge and innovations into frontline practice in the field of seniors’ health. Numerous CoPs are operating in Canada’s health and social service systems, and they often try to introduce improvements or innovations into practice. Our research seeks to understand the factors that contribute to the success or failure of these initiatives. The presentation will focus on initiatives sponsored by three different CoPs. We will provide some background information (e.g. a definition of a CoP), will review the key features of each initiative, and then will describe our findings and conclusions. Dr. Conklin will “host” the session, and we will involve at least one research participant.

See the video on CRECS Youtube Channel.

Keywords: Evaluation, research, community services,

About the Author

Dr. James Conklin is an Assistant Professor in the Department of Applied Human Systems at Concordia University and an Associate Scientist at the Bruyère Research Institute, where he is the lead Principal Investigator of the “Knowledge to Action Processes in Seniors Health Knowledge Network/Alzheimer Knowledge Exchange Collaborative Communities of Practice” research project. He is a multidisciplinary social scientist with expertise in a variety of qualitative research and evaluation methods.  His work seeks to broaden our understanding of the facilitators and barriers to planned change, particular change that involves the introduction of innovations and improved practices into frontline healthcare organizations. Dr. Conklin is a Fellow of the Society for Technical Communication, a Member Scholar of the International Institute for Qualitative Methodology, and a member of the Canadian Evaluation Society.


This study is being conducted through collaborations with co-principal investigators Paul Stolee (University of Waterloo) and Anita Kothari (University of Western Ontario). We would also like to acknowledge the support from the Seniors Health Knowledge Network and the Alzheimer’s Knowledge Exchange, as well as the support from researchstaff: Karen Chun (Bruyère Research Institute), Jacobi Elliot (University of Waterloo), and Jennifer Boyko (University of Western Ontario).

Further Reading

Conklin, J., Stolee, P., Harris, M., and Lusk, E.  (2013). Knowledge Brokers in a Knowledge Network:  The Case of SHRTN Knowledge Brokers. Implementation Science, 8:7.

Conklin, J., Kothari, A., Stolee, P., Chambers, L., Forbes, D., & Le Clair, K. (2011). Knowledge-to-action processes in SHRTN Collaborative communities of practice: A study protocol. Implementation Science,6:12.

Conklin, J., and Stolee, P.  (2008).  A Model for Evaluating Knowledge Exchange in a Network ContextCanadian Journal of Nursing Research, 40, 116-124.

Gabbay, J., & Le May, A. (2011). Practice-based evidence for healthcare: Clinical mindlines. London: Routledge.


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